Terms and Conditions

Effective Date: [01/01/2025]

Terms and Conditions (“Terms”) apply to your use of our website at https://fovea.com.au/ and to purchases made via the site. By using our website or purchasing from us, you agree to be bound by these Terms, along with our Privacy Policy and any other policies referenced herein.

If you do not agree to these Terms, you must not use our services or website.

  1. About Us

          Fovea is an Australian online retailer. We operate in accordance with Australian Consumer Law (ACL) and the laws of Victoria.

  1. Eligibility to Use

  • You must be at least 18 years old or have legal capacity to enter into a contract.
  • If acting on behalf of a business or entity, you represent that you are authorised to bind them to these Terms.

  1. Contract Formation

  • Placing an order constitutes an offer to purchase products in accordance with these Terms.
  • We will confirm acceptance of your offer by dispatching the products or sending an order confirmation.
  • We reserve the right to cancel or refuse orders at our sole discretion (e.g. due to fraud risk, stock errors, or pricing mistakes).

  1. Prices & Payment

  • All prices are in Australian Dollars (AUD) and include GST unless stated otherwise.
  • You must pay for your order in full at checkout using the available payment options.
  • We may update prices at any time, but confirmed orders remain at the price agreed at time of purchase.

  1. Shipping & Delivery

  • We ship Australia-wide. Delivery options and fees will be shown at checkout.
  • Estimated delivery times are indicative only. Delays can occur due to third-party couriers or other factors outside our control.
  • Risk in the products passes to you upon delivery. Title passes upon full payment.

  1. Consumer Guarantees – Your Rights Under Australian Consumer Law

          Nothing in these Terms limits your rights under the Australian Consumer Law (ACL). If a product you purchase:

  • is faulty,
  • not of acceptable quality,
  • doesn’t match the description or sample,
  • is not fit for purpose,

          you may be entitled to a repair, replacement, or refund, depending on the circumstances.

          You are also entitled to compensation for reasonably foreseeable loss or damage caused by our failure to meet a consumer guarantee.

          For more details, visit:
          🔗 www.accc.gov.au/consumers

  1. Returns, Refunds & Replacements

          We comply with ACL requirements for returns. You may be eligible for a:

  • Refund – for major faults.
  • Repair or replacement – for minor issues.

         You must provide proof of purchase and report the issue within a reasonable time.

         To initiate a return, contact us via email with your order number and issue details.

  1. Change-of-Mind Returns (Our Policy)

         We do not offer refunds, exchanges or credits for change-of-mind purchases. Please choose carefully and ensure that the product is compatible with your                 printer before completing your order.

         If you’re unsure, feel free to contact us before placing your order.

  1. Product Descriptions & Compatibility

         We make every effort to ensure that product descriptions and compatibility details are accurate. However, it is your responsibility to confirm that a product is           suitable for your printer model before purchase.

         If you’re unsure, please contact us via email for support.

  1. Warranty & Additional Promises

          Where stated, some products may come with manufacturer warranties in addition to your rights under ACL. These warranties are governed by their own                terms and conditions.

          Any “lifetime guarantees”, “satisfaction guarantees”, or other marketing claims will be honoured where advertised and do not override your statutory rights.

  1. Limitation of Liability

  • We exclude all liability to the extent permitted by law for indirect or consequential loss.
  • Our liability for a breach of a non-excludable condition or warranty is limited to:
    • the replacement of goods or supply of equivalent goods;
    • the repair of goods; or
    • the refund of the amount paid.

         This clause does not limit your rights under ACL.

  1. Privacy

          We are committed to complying with the Privacy Act 1988 (Cth) and other applicable laws. For details on how we collect and handle your personal                              information, please refer to our [Privacy Policy].

  1. Account Use & Website Access

  • You are responsible for keeping your account details secure.
  • You must not misuse the Website (e.g. hack, transmit viruses, or engage in fraudulent conduct).
  • We reserve the right to suspend or terminate access if misuse occurs.

  1. Intellectual Property

         All content on https://fovea.com.au, including trademarks, images, logos, and text, is owned or licensed by Fovea and protected by Australian IP laws.

         You may not copy, modify, distribute, or use our content for commercial purposes without written permission.

  1. Changes to Terms

         We may modify these Terms from time to time. Updates will be posted on our Website with a revised “Effective Date”. Your continued use of the site after                   changes indicates acceptance.

  1. Governing Law

         These Terms are governed by the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria for any dispute                 arising out of or relating to your use of the Website or purchases from Fovea.

  1. Contact Us

         For any questions, concerns or complaints, contact us at:

         Fovea Pty Ltd
         Website: https://fovea.com.au/
         Contact Form: Click Here